Privacy Policy

Privacy Policy

Introduction

Welcome to https://commercial-garage-doors-boston.easygaragefix.com (hereafter referred to as “Commercial Garage Doors Boston,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of information we receive from our users when they interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website located at https://commercial-garage-doors-boston.easygaragefix.com.
  2. Any mobile or desktop applications developed by us and made available for download.
  3. Services offered through our platform, which include (but are not limited to) customer support, product inquiries, and online transactions.
  4. Products sold or distributed by Commercial Garage Doors Boston.

Please note that this policy does not extend to third-party applications, services, or websites linked to ours, even if they utilize our APIs or advertising. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Authorized User Access: When you create an account and log in to use our applications or services.
  2. Website Visits: If you visit our websites, we may collect information about your browsing behavior and preferences.
  3. Communication: We communicate with users through various channels, including email, phone calls, text messages (SMS), and newsletters.

Personal Data Collection

We collect diverse types of personal data to enhance your experience and improve our services. The categories include:

  1. Account Information: This includes usernames, passwords (hashed and salted), user IDs, and profile details you choose to provide.
  2. Payment Information: Credit card numbers, billing addresses, payment history, and transaction records.
  3. Financial Data: Banking information, investment portfolios, and financial status updates (if voluntarily shared).
  4. Purchase Information: Product or service order details, purchase history, and shopping preferences.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile phone numbers (for SMS services), and browser types.
  6. Location Data: Geolocation information from your device when you use our location-based services.
  7. Feedback and Reviews: Comments, ratings, and reviews you leave on our platform.
  8. Social Media Information: Data from social media platforms when you choose to log in through these accounts for seamless integration.
  9. Product Details: Information about products you view, purchase, or interact with on our website.

We collect this data using various methods: user input forms, account settings, browsing activities, analytics tools, and third-party integrations. Additionally, we may receive personal data from trusted partners who assist us in providing services, under strict confidentiality agreements.

Cookies

Cookies are small text files stored on your device when you visit our websites. They play a crucial role in enhancing user experience and enabling essential functions:

  1. Strictly Necessary Cookies: These cookies ensure the basic functionality of our website, allowing users to navigate through pages seamlessly.
  2. Preference Cookies: Used to remember user preferences, such as language settings or display options.
  3. Analytics Cookies: Track user behavior on our websites to provide insights for performance optimization.

Users have control over non-essential cookies through our Cookie Manager, where you can customize your cookie preferences and clear stored data.

Data Retention and Deletion

We adhere to data retention policies based on legal requirements and business needs:

  1. Legal Compliance: We retain personal data for the duration prescribed by applicable laws, such as tax or financial regulations.
  2. Business Purposes: Data may be retained for longer periods to serve legitimate business interests, including improving our services, conducting analytics, and providing better customer support.
  3. Data Minimization: We only keep data relevant to fulfilling specific purposes, deleting it when it is no longer necessary.

Upon request, we will assist with data deletion or de-identification where feasible, subject to applicable laws and regulatory requirements.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Requesting corrections or amendments to incomplete or inaccurate data.
  3. Erasure (Right to be Forgotten): Asking us to delete your personal data from our systems, subject to certain exceptions.
  4. Restriction: Limiting the use or processing of your personal data under specific circumstances.
  5. Data Portability: Receiving a copy of your personal data in a structured, commonly used format.
  6. Objection: Objecting to the processing of your data for legitimate interests.
  7. Non-Discrimination: The right not to be discriminated against for refusing to provide personal data.

To exercise these rights or have any data-related inquiries, please contact our Privacy Team using the details provided below. We will respond within a reasonable timeframe in accordance with applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be effective immediately upon posting on our website, and we encourage users to review these updates regularly.

Contact Information

For any questions, concerns, or requests related to your privacy:

  • Email: [email protected]
  • Mail: Commercial Garage Doors Boston, Privacy Team, [Street Address]

We value your trust in sharing personal data with us, and we are committed to protecting it. This policy is designed to be transparent about our practices and provide you with control over your information.